Requesting Media Files in GO Smart
There are two distinct methods for collecting media files from your applicants, each suited for different needs.
Setting Up Your Applicants’ Media Library
The Media Library lets applicants upload images, videos, audio, or documents to their account portfolio. They can then attach any of those files to their applications.
Media Library Selection Page
Configure and manage the Media Library Selection page. Learn more about the two-step applicant workflow, the customization of instructional text, and the technical parameters for file types and reporting.
Media Library Video and Audio Upload Conversion
Uploading media to the Media Library is a two-part process: Upload and Conversion. This guide explains why files may appear "unavailable" for a short time after uploading and reminds applicants to verify their media is fully processed before attempting to attach it to a grant form.
Remove a Media Library File from Your Application
Learn how to manage media files in GO Smart in the Media Library tab. This guide explains how to "uncommit" files by detaching them from active forms, allowing applicants and admins to modify or remove library items as needed while maintaining submission integrity.
