🔛 Step 1: Turn Desired Media Types On or Off
Choose which file types applicants can upload and store in their library.
Navigate to the Front End Manager tab → Media Library Module – Media section.
Locate the media types: Images, Videos, Audio, Documents
Select Yes from the dropdown for each of the four media types you would like to allow applicants to upload.
ℹ️ Step 2: Add Text for the Media Library
Provide clear instructions that applicants will see on their Media Library pages.
Go to Front End Manager tab → Media Library Module → Text section.
Type your own instructions in the text boxes, or click Load Default Text to use our pre-written help notes.
Sign in as a test applicant to preview the Media Library and confirm your text looks correct and is easy to follow.
Click Update to save your media selection and text.
🎥 14-second video showing an admin loading the default help text and how it appears to the applicant in the Media Library.
📝 Notes:
Each applicant has 250 MB of storage by default; you can buy more if needed.
Turning off all four media types hides the Media Library.
Additional media parameters (type, size, minimum/maximum, etc.) can be set within each application.
Keep your Media Library settings broad to cover all applications’ media needs.
Use a tool like wordtohtml.net to add formatted text to any of the text fields.
⚠️ Alert: If you change our default text, clicking Load Default Text again will erase your work and replace it with the original version.
✨ If you prefer not to use the Media Library, you can instead collect files with simple File Upload questions on a custom narrative page. Learn more about pros and cons of each media option.
👉 Read this tutorial on creating the Media Library Selection page within the application.