✨ Search the GO Smart Help Center using the terms below to find related step-by-step tutorials!
🏗️ System & Hierarchy
Understand how GO Smart organizes your data.
The GO Smart Hierarchy at a Glance:
Program: The "What" (The broad funding category).
Cycle: The "When" (The specific year or round).
Structural Content: The "How" (The actual questions and pages you are asking for).
📂 Program
The top-level organizational "folder" is used to group related funding opportunities. A Program serves as the parent category for specific cyclical offerings (e.g., "General Operating Support").
🔄 Cycle
A specific, time-bound instance of a grant or program. While the Program is the umbrella, the Cycle is the individual administrative packet where the work happens.
📐 Structural Content
The underlying framework of a cycle, including the specific pages, questions, and tables that make up the grant's architecture.
👥 Roles & Users
The people interacting with your portal.
🏢 Agency
The organization or department providing the funding. This term is synonymous with "grantmaker," "funder," or "department."
💻 Administrator
A core team member who manages the backend of the GO Smart site and oversees contract services. This role is distinct from applicant-side administrators.
👤 Applicant
An individual or organizational representative who accesses the custom portal to seek funding. These users are often referred to as "grantees" or "end users."
👥 Panelist
External reviewers or jurors who utilize a dedicated portal to score and comment on assigned applications.
📝 Forms & Data Collection
The tools used to gather information throughout the grant lifecycle.
📋 Form
An umbrella term for all data collection documents, including Applications, Intent to Apply, Reports, and Flex Forms.
📑 Application
The primary, mandatory data collection tool for any given cycle.
📝 Note: This is the only form required for every cycle and must be finalized before a cycle opens.
📨 Intent to Apply
An optional pre-application form is used to vet eligibility or gather preliminary data before a full application is submitted.
📊 Interim Report
An optional form designed to collect progress data during the middle of a funding period.
🏁 Final Report
An optional form used to gather concluding data and outcomes at the end of a funding period.
🧩 Flex Form
A versatile, alternative form used for specialized needs that fall outside standard reporting, such as reimbursement requests or invoices.
🟢 Live Form
The active, interactive version of a form where applicants enter responses into questions and tables via the "Current Programs & Applications" tab.
❓ Questions
The individual data entry fields used to construct custom narrative pages within a form.
📄 View-only Form
A non-editable version of an applicant's responses, typically used for reviewing or generating a printable PDF.
🛠️ Tracking & Reporting
Tools used to assess the state of an application and gather applicant data.
🚦 Status
An indicator of an application’s current stage (e.g., "Received" or "Incomplete") within the system workflow.
📧 Status Mailer
Automatic emails that send when an application reaches a certain status, such as Received, Ineligible, or Funded.
📈 Report
A system-generated data export, such as a Custom Report or a Panelist Scores Report.
🏛️ NEA Tools
Specific pages, settings, and reporting tools engineered to ensure compliance with National Endowment for the Arts standards.


