Go to the Administration tab → User Editor subtab.
Click the Add New User button.
Complete required fields and select Grant Administrator for the User Type.
Provide a valid email address.
Under the Section Access heading, toggle between Active and Inactive for specific tabs.
Example: You can give a staff member access to the "Grant Manager" but keep "Front End Manager" inactive.
Click the blue Add button to save and create the user.
🎥 Click here for video alt-text.
This screencast demonstrates how to add a new administrator and customize their system access levels within the GO Smart backend. Navigation: The video begins on the Administration tab. The cursor selects User Editor from the left-hand sidebar menu. Initialization: The user clicks the Add New User button, which reveals a blank "Add new user" profile form. Data Entry: The cursor quickly fills in the following fields: First and Last Name: "Kelsey Foster." Username: "kelseyGOSadmin26." Password: Entered into the masked password field. User Type: Selected as "Grant Administrator" from a dropdown menu. Email: "kelsey.f@wearecreativewest.org" is entered into the email field. Section Access (Permissions): The user scrolls down to the Section Access area. They demonstrate how to manage permissions by toggling the Panels Editor and Applicants tabs from "Active" to "Inactive." Completion: The user clicks the blue Add button at the bottom of the form. The page refreshes with a green success message: "New user successfully added."
⚠️ Alert: Usernames must be globally unique. An admin or panelist cannot reuse a username that already exists anywhere in the GO Smart system, even if it is associated with a different organization’s site.
💡 Tip: If a username is taken, try adding your agency's initials or the current year to the end (e.g., jsmith_GOS or jsmith2026).
📝 Note: If an admin leaves your organization, remember to return to the User Editor and switch their status to Inactive to protect your data.
