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Media Request Tools and Resources
Dive into media tools more in-depthly on both the admin and applicant side.
Last updated on 15 Apr, 2026
Articles
Remove a Media Library File from Your Application
Manage media in GO Smart's Media Library. "Uncommit" files by detaching them from active forms, so applicants and admins can update or remove items without affecting submissions.
Media Library Video and Audio Upload Conversion
Uploading media to the Media Library is a two-part process: Upload and Conversion. This guide explains why files may appear "unavailable" after upload and how applicants can verify their media is fully processed before attaching it to an application.
Media Library Selection Page
Configure and manage the Media Library Selection page. Learn more about the two-step applicant workflow, the customization of instructional text, and the technical parameters for file types and reporting.

