Go to the Grant Manager tab and choose Mass Mailer subtab.
Select your program and cycle from the dropdown menu.
Check the status(es) of applicants you want to send a message to.
Click Select.
Add all necessary information.
Include a custom name and "reply to" email address.
Include a BCC address if you would like to receive a single copy of the email.
Choose to Include PDF Link to the application or report (optional).
Click Preview Email to review your message.
Click Send to finalize and send the email, or click Edit to go back and modify the message.
🎥 35-second video showing a user navigating to the Mass Mailer subtab, selecting a status to email, and creating, previewing, and sending the email to applicants.
📩 Common Mass Mailer Use Cases
Effective use cases for the mass mailer:
Alerting applicants that a deadline is approaching.
Emailing funded applicants to inform them that a report form is now open.
Inviting previous applicants back to the system for a new cycle.
Context and Tips
Email Delivery
💡 Tip: Include a BCC to keep an administrative record. Note that you’ll receive a copy of every email sent; to confirm large sends, consider adding a test applicant to the group instead of BCC'ing yourself.
📝 Note: All emails will be sent from noreply@gosmart.org. We recommend adding a note on your site or in your submission and confirmation messages that applicants should add this address to their whitelists to ensure receipt of all system emails.
